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What We Do

The full administrative loop, covered.

Every task below sits within one of our three support tiers, from €35/hour. See which tier covers what on Contracts & Pricing — no à la carte pricing within a tier, no surprises.

01 — Scheduling & Diary

Your week, mapped before it starts.

A diary that's managed properly means fewer double-bookings, fewer wasted call-outs, and a clearer view of what's coming next week and the week after.

BOSS Core and up
  • Scheduling jobs and confirming appointments
  • Planning upcoming work around your capacity
  • Coordinating call-out times directly with customers
  • Keeping your diary current and conflict-free
02 — Quotations & Invoicing

The paperwork that actually gets you paid.

A quote that sits unsent, or an invoice that goes out two weeks late — both cost you real money. This is the work that most directly protects your cash flow.

BOSS Growth and up
  • Preparing and completing quotations
  • Sending quotes promptly and following them up
  • Raising and issuing invoices
  • Chasing outstanding payments so cash keeps moving
03 — Emails & Customer Communication

Nobody left waiting on a reply.

Customers judge a business on how quickly and professionally it responds. BOSS keeps your inbox and your relationships in good order, even on your busiest weeks.

BOSS Core and up
  • Responding to emails as they come in
  • Speaking with customers on your behalf
  • Following up so no enquiry goes cold
  • Keeping customer records accurate and up to date
04 — Bookkeeping & Records

Ready for your accountant, always.

Incomplete bookkeeping is one of the most common admin gaps in small businesses. BOSS keeps the records current so year-end is never a scramble.

BOSS Growth and up
  • Entering bookkeeping information as it comes in
  • Organising paperwork and receipts
  • Filing and record-keeping, kept audit-ready
  • Advanced accounting support (BOSS Premium)
  • Tax return preparation (BOSS Premium)
05 — Supplier Liaison

Materials handled, so jobs don't stall.

Ordering, chasing and confirming with suppliers takes real time out of the day. BOSS manages that correspondence so materials are on site when you need them.

BOSS Premium
  • Dealing with suppliers on your behalf
  • Placing and confirming orders
  • Following up on deliveries and queries
06 — General Office Administration

Everything else that doesn't fit a category.

Every business has admin that doesn't fall neatly into scheduling or invoicing. That's covered too — it's exactly the kind of thing a good office manager would just quietly take care of.

BOSS Core and up
  • Day-to-day office administration
  • Ad hoc admin tasks as they come up
  • Keeping the back office running quietly in the background

All of it, from one dedicated team.

No add-ons, no separate rates within a tier — just three straightforward packages, sized to how much of the admin loop you need covered.